by: J. Normandie B. Pizarro
Atty. Elisa B. Pilar-Longalong
In line with the Court of Appeals' objective of streamlining and
improving its basic services, the need to consolidate and house basic
public frontline functions such as receiving, filing, docketing,
cashier, and information and public assistance has always been
perceived, albeit it always remained to be an idea waiting to be
concretized. On an average daily basis, 528 pleadings are personally
filed and around 400 persons enter the court premises to file said
Recently though, the putting up of One-Stop Processing Center (OSPC) which is
geared towards achieving the aforementioned objectives, was
spearheaded by a core group composed of the CA Clerk of Court, Atty.
Elisa B. Pilar-Longalong; Chief of the Information and Statistical
Data Division, Mr. Isidro Aperocho; Chief of the Property Division,
Mr. Jose A. Matias, Jr.; Chief of the Cash Division, Mr. Leo Ulanday;
Chief of the Judicial Records Division, Mr. Fernando C. Prieto; Chief
of the Civil Cases Section, Ms. Myrna D. Almira; Chief of the Special
Cases Section, Ms. Teresita P. Gajo; Asst. Chief of the General
Services Division, Mr. Gene Rebeta. Though the brainchild of no one
in particular, through the inspired leadership of Presiding Justice
Ruben T. Reyes and the invaluable suggestions of Justice Normandie B.
Pizarro, as project coordinator, this group met, discussed and
decided to take concrete steps to turn the project into a reality.
On February 19, 2007, the group held a consultative meeting. Prior
consultations were likewise done with some CA justices as well as the
good Chief Justice who were also very supportive of the project.
After a thorough deliberation, the group agreed that there is,
indeed, a need for the establishment of the OSPC, the main thrust of
which is geared towards an effective and efficient case filing and
receiving system of the CA. Not only that – the OSPC will also
solve unnecessary vehicle movement inside the premises; unnecessary
people (i.e. fixers) entry; violation of the no-loitering and ID
rules; and, the acute security control problem, among others. The
enforcement of even more strict security measures and the four (4)
sets of uniforms for both male and female court personnel are
likewise in the offing.
Ancilliary renovations/projects will also include: a) creation of a public
visitors reception area, with steel railings, with a new pedestrian
gate beside the existing one which will be solely for employees; b)
levelling of security officer's landing for more space; c) assignment
of substitute room to the Security Unit to replace that for the
cashier's window; and d) relocation/construction of the garbage bin
to the farther end of Orosa Street.
At last, the putting up of the OSPC will soon be realized. In fact,
plans have been drawn up and the necessary approval by the Chief
Justice has been secured. It is only a matter of time before we
would finally reap the benefits of this endeavor and at the same time
enhance public service.